Saadaf Mohsin
UX/UI Designer | Product Designer | York U
Saadaf is a Toronto-based UX/UI and product designer with a background in digital media, front-end development, and human-centered design.
He holds a degree in Digital Media from York University, where he specialized in computational design and interactive systems, blending artistic practice with technical innovation. After graduating, he led the design of BizBud, a comprehensive invoicing platform for small business owners, developed through Google’s UX Design program and shaped by hands-on user research.
Previously, Saadaf worked as a Technical Support Consultant at Rogers Communications, where he honed his ability to troubleshoot complex technical issues and communicate clearly with diverse users — skills that now inform his empathetic, user-first approach to design.
Today, Saadaf continues to build his expertise in product design, with a growing portfolio that spans healthcare, AI, gaming, and financial services. He's especially interested in designing inclusive, accessible experiences that are as intuitive as they are impactful.
Education
York University, Bachelor of Arts - BA
September 2021 - April 2024 | Digital Media
Major Courses: User Interfaces, Screen-based Fluid Interfaces, Creative Data Visualization, Fundamentals of Data Structures, Advanced Object-Oriented Programming, etc.
Google UX Design, Professional Certificate
October 2024 - In Progress | UX Design Specialization (Coursera)
Developed a deep understanding of design thinking principles, including empathizing with users, defining problems, ideating solutions, prototyping, and testing. Applied these methodologies to design BizBud, an invoice management app, while gaining hands-on experience in UX research, accessibility best practices, and Figma.
Relevant
Experience
Supply Chains Ops. Supervisor, Food Basics
April 2025 - Current | Mississauga, ON, Canada | Full-time
Supervise all inbound supply chain operations, ensuring timely inspection of deliveries. Serve as key liaison between store and external vendors, maintaining strong relationships to support smooth delivery operations. Review and verify several dozen invoices daily, performing quality checks to catch discrepancies and prevent billing errors or product loss. Collaborate with department managers to optimize inventory center and reduce congestion during peak hours.
Technical Support Consultant, Rogers Communications
May 2022 - March 2023 | Toronto, ON, Canada | Full-time
Diagnosed and resolved technical issues for 25+ customers daily, troubleshooting internet, TV, and phone connectivity issues with efficiency and empathy. Contributed to improving internal software usability by testing new updates, reporting real-time feedback, and ensuring a seamless user experience for both customers and support teams.
Multi-Department Specialist, Food Basics
June 2017 - June 2021| Brampton, ON, Canada | Full-time
Diagnosed and resolved technical issues for 25+ customers daily, troubleshooting internet, TV, and phone connectivity issues with efficiency and empathy. Contributed to improving internal software usability by testing new updates, reporting real-time feedback, and ensuring a seamless user experience for both customers and support teams.
Capabilities
Strategy
• Research and Insight
• Creative Strategy
• Competitive Analysis
• Customer Profiles
Digital
• Planning and Wireframing
• Prototyping
• Web Design and App Design
• Mockups
Branding
• Design Systems
• Brand Identity